Customer Service Representative / Customer Support
Intermediate
Anywhere
SUN - THU: 8:00 AM to 6:00 PM (Remote)
4
No of vacanciesPermanent
Job TypeSkills
Description
- Proven work experience as a Sales Representative in other reputed companies
- Excellent knowledge of Microsoft Office and Google tools
- Experience with BRM and CRM practices and ability to build productive business relationships
- Excellent communication, negotiating, and selling skills
- Prioritizing, time management and organizational skills
- Ability to tailor presentations to the needs of the audience.
- Bachelor’s degree in business or a related field
Job Responsibilities
- Present, promote, and sell products and services with convincing arguments to existing and prospective customers.
- Analyze customer needs and costs to meet their needs.
- Establish, maintain and develop positive customer and business relationships
- Maximize customer satisfaction by expediting resolution of customer problems and complaints
- Meet sales targets and achieve results on schedule.
- Coordinate sales output with team members and other departments.
- Create reports on customer needs, problems, questions, and interests, as well as on competitors and new products and services.
- Try continuously improve through feedback
Benefits
- Free breakfast, lunch, amazing coffee, tea and snacks
- Monthly Team Buffet & Movie outing
- Training and learning materials to improve skills
- Yearly Retreat (Out Of the city/country)
- One Yearly Extra Bonus (Depending Company Performance)
- Sports Facilities(We are Cricket Fan, with a good team)
- WordCamp Scholarship to attend WordCamp out of the country
- Marriage Leave
- Parental Leave